PROGRAM STATISTICS & OUTCOMES
FY24 By the Numbers
SPECIALIZED INTENSIVE PROGRAMS AND SERVICES (SIPS)
IN FY 24:
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110 participants were served
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3,128 contacts were conducted
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97% of households were stabilized or placed in new housing
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63% of participants reported increased knowledge of eviction prevention, housing search strategies, financial assistance, or other support systems
LEASED HOUSING
IN FY 24:
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13,986 households received rental assistance through Metro Housing, which included:
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8,345 federal vouchers via the federally funded Housing Choice Voucher Program (Section 8)
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5,641 state vouchers via the Massachusetts Rental Voucher Program (MRVP) and Continuum of Care Program (CoC)
FAMILY SELF-SUFFICIENCY (FSS)
IN FY 24, FSS DISTRIBUTED:
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$297,646 in escrow savings to 47 participants
TOTAL DISBURSEMENT:
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$25,000 in incentives for purchasing a home
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$9,025 in interim assistance for credit repairs, purchase a new car or provide MBTA transportation for job searches
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$288,620 in rewards to participants who successfully completed or made significant progress in their goals at the end of their contract period
RESIDENTIAL ASSISTANCE FOR FAMILIES IN TRANSITION (RAFT)
IN FY 24:
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$38,878,962.22 total funds distributed
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$4,239 average benefit
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9,171 families and individuals supported
COLOCATIONS
IN FY 24:
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Metro Housing expanded its service footprint through eleven Greater Boston colocation sites
HOMEbase
IN FY 24 METRO HOUSING PROVIDED:
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682 families with
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12 months of stabilization services to ease their transition to permanent housing
HOUSING HUB
IN FY 24, METRO HOUSING's HOUSING HUB SERVED:
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11,534 unique households and conducted
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37,826 counseling sessions
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82% of participants reported an increased knowledge of eviction prevention, housing search strategies, financial assistance, or other support systems
FAIR HOUSING PROJECT
IN FY 24, METRO HOUSING'S FAIR HOUSING PROJECT SERVED:
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602 participants
AND RESPONDED TO:
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591 Requests for Reasonable Accommodations
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130 Advocacy Cases
FAMILY ECONOMIC SECURITY (FES)
IN FY 24:
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46 families participated in the program
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$5,400 disbursed from rent escrow
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$13,845 disbursed from savings escrow
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$57,455 disbursed from budget supports
ACO (ACCOUNTABLE CARE ORGANIZATION) FLEX SERVICES
IN FY 24:
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1,310 families and individuals were served
GREEN SPACE
IN FY 24:
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Matched with 44 participants in long-term financial coaching mentorships and conducted 495 coaching sessions
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Conducted 31 financial workshops for 131 attendees
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88% reported increased financial skills and knowledge
HOME MODIFICATION LOAN PROGRAM (HMLP)
IN FY 24, METRO HOUSING MADE HOMES SAFER BY:
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Closing 28 home modification loans
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Valued at $896,898
To help elders and people with disabilities stay in their homes.
Impact Areas
Our impact areas focus on addressing housing inequality, homelessness, community development, and emergency shelter assistance to create lasting, positive change for vulnerable populations.
01
Housing Equality
We advocate for housing equality and work to eliminate discriminatory barriers that hinder individuals and families from accessing suitable housing options.
02
Community Engagement
Community engagement is at the core of our approach, as we believe that sustainable housing solutions should reflect the needs and aspirations of the communities we serve.
03
Metal
Environmental sustainability is integrated into our housing projects, promoting energy efficiency, green spaces, and eco-friendly design to minimize our environmental footprint.
04
Crisis Response
In times of crisis, our rapid response teams mobilize to provide immediate shelter assistance and essential resources to those affected by natural disasters or unforeseen emergencies.